Unfortunately, in some cases, we are unable to accept returns of certain items from our site. These include items that have been in contact with the skin, products that have had their protective seals open or damaged and luxury edible gifts that have been partially consumed.
The following items are non-refundable:
- Face masks
- Pierced jewellery
- Semi-consumed edible gifts such as chocolate boxes
- Cosmetic items that have been opened, tested or used
In the extremely unlikely event that an item from your order arrives damaged or in an imperfect condition, please fill out this form. Country Attire will subsequently review your warranty claim and at our discretion assist in providing an equitable solution to ensure you receive the premium experience that we promise.